Performance Evaluation Of Selectedprivate Commercial Banks In Bangladesh

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    Performance Evaluation of Exim Bank

    11 Internship Report Prepared by Md. Sabbir Jahan Performance Evaluation of EXIM by the Private Banks of Bangladesh “A Case Study on EXIM Bank Ltd” This Internship report is submitted for the partial fulfillment of The degree of “Master’s of Business Administration” with a major in “Finance&Banking” Prepared By: MD. Salahuddin ID: 136-34-21 Program: Master’s of Business Administration Major: Finance&Banking Semester: Supervised

    Words: 2049 - Pages: 9

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    Commercial Banks

    Commercial Bank Commercial bank: Commercial bank mostly deals with deposits and loans from corporations or large businesses. Famous Commercial Banks of Pakistan are Muslim Commercial Bank(MCB),United Bank,Habib Bank. Functions of Commercial Banks: The functions of a commercial banks are divided into two categories: - Primary functions - Secondary functions including agency functions. - Primary functions: The primary functions of a commercial bank include: - accepting deposits; and

    Words: 444 - Pages: 2

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    Bangladesh Bank

    EMPLOYEE PERFORMANCE: A CASE STUDY ON BANGLADESH BANK PRESENTED BY: MD. RAYHANUL ISLAM EXAMINATION COMMITTEE: Dr. SUNUNTA SIENGTHAI (CHAIRPERSON) Dr. SUNDAR VENKATESH Dr. YUOSRE BADIR Agenda: Introduction of the study Snapshot of BB and its current situation on human resource management. Findings and discussion. Conclusion of the study and recommendations. Introduction Bangladesh Bank (BB), the central bank of Bangladesh, is the key player for the financial sector of Bangladesh as well

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    Performance Evaluation of Selectedprivate Commercial Banks in Bangladesh

    |100 |4 | | |Computer and Information Technology |100 |4 | | |Taxation in Bangladesh |100 |4 | | |Business Statistics (In English) |100 |4 | |

    Words: 2520 - Pages: 11

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    Commercial Bank

    * Content Quality Guidelines * Disclaimer * TOS * Contact Us 15 main Functions of Commercial Banks Nupur Singh The commercial banks serve as the king pin of the financial system of the country. They render many valuable services. The important functions of the Commercial banks can be explained with the help of the following chart. Primary Functions The primary functions of the commercial banks include the following: A. Acceptance of Deposits 1. Time Deposits: These are deposits repayable

    Words: 4307 - Pages: 18

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    Lending Policy of Bangladesh Bank and Its Implementation

    Central bank releases first SME credit policy Disbursement target set at Tk 240b this year FE Report The central bank released, for the first time, a small and medium enterprise (SME) credit policy and programmes Thursday with a disbursement target of around Tk 240 billion for the ongoing calendar year. Bangladesh Bank (BB) Governor Atiur Rahman announced the policy at a discussion with chief executive officers and managing directors of the commercial banks held at Seagul Hotel in Cox’s Bazar

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    Fund Management Practices of the Selected Nationalized Commercial Banks in Bangladesh

    Selected Nationalized Commercial Banks in Bangladesh Vhokto Kumar Biswas* Kartik Chandra Mondal** Abstract Fund management of commercial bank is a significant issue for its growth and stability. The unusual difference between cost of fund and return on fund is alarming for the financial health of any commercial bank. The major objective of the study is to know the position of fund management, profitability, growth, stability, and productivity trends of Janata Bank Ltd and Agrani Bank Ltd during the period

    Words: 6170 - Pages: 25

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    Commercial Bank of Cylon in Bd

    Performance evaluation of Commercial bank of Ceylon Limited: Bangladesh Performance Evaluation Commercial bank of Ceylon Limited Bangladesh Submitted to: Nazir Ahmed Khan School of Business United International University Submitted by: Md. Fakhrul Islam | 111093072 | Ararat Hossain | 111093015 | Syed Ahmed Sadee | 111093130 | Md. Omar Faruk | 111093145 | Rashed Abdullah Rumen | 111092105 | Section: A Course: Principles of Banking and Insurance Submission date: July

    Words: 9701 - Pages: 39

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    Froeign Exchange Performance Analysis of Islami Bank Bangladesh Ltd.

    Foreign Exchange Performance Analysis of Islamic Bank Bangladesh Ltd. A Report On Foreign Exchange Performance Analysis of Islamic Bank Bangladesh Ltd. Prepared For: The Chairman Fourth Year Examination Committee 2013 Prepared By Md. Wasiul Islam Exam ID: 100214 BBA Program, Session: 2009-10 Dept. of Finance & Banking Jahangirnagar University Savar, Dhaka – 1342 October 10, 2013 October 10, 2013 The Chairman Exam Committee Fourth Year Exam Committee 2013 Department

    Words: 10400 - Pages: 42

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    Evaluation and Structure of Commercial Bank in India

    EVALUATION AND STRUCTURE OF COMMERCIAL BANKS IN INDIA Vinod Raina, ACS, Company Secretary Anjani Technolast Limited, Noida Introduction In the earlier societies functions of a bank were done by the corresponding institutions dealing with loans and advances. Britishers brought into India the modern concept of banking by the start of Bank of England in 1694. In 1708, the bank of England was given the monopoly for the issue of currency notes by an Act. In nineteenth century various banks started

    Words: 2376 - Pages: 10

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    Offering Higher Post to the Fresh Graduates Towards Employee Satisfaction: an Empirical Study on Private Commercial Banks of Bangladesh

    1.0 INTRODUCTION The commercial banking system dominates Bangladesh's financial sector. Bangladesh Bank is the Central Bank of Bangladesh and the chief regulatory authority in the sector. There are a total of 51 banks in Bangladesh, and this banking system is composed of four state-owned commercial banks, five specialized development banks, thirty eight private commercial Banks and nine foreign commercial banks. Hence we can easily say that the private commercial banks (PCBs) comprise for the

    Words: 4155 - Pages: 17

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    Human Resource Practice in Commercial Bank of Bangladesh

    Stamford University Bangladesh Class Schedule –Spring 2013 Trimester; MBA Program (Siddeswari) |Time |06:30 pm - 09:00 pm | |Day | | | |Course

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    Performance Evaluation on Ncc Bank Ltd.

    Credit & Commerce Bank Limited –NCCBL Motijheel Branch on 19th September and ended on 19th December 2013. Throughout my internship period Fatima Satter, Lecturer of Eastern University was my academic supervisor and Md.Ayub Assistant Vice President &MD.Masum Manager Operation was my field supervisor. A study on a particular topic is a mandatory part of the internship program. I was authorized to make a study on the “performance evaluation on National Credit & Commerce Bank Limited”. In this

    Words: 8768 - Pages: 36

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    Performance Evaluation of 4 Specialized Banks of Bangladesh

    study 5 1.6 Limitation 5 Chapter 2 2.1 An Overview of the Specialized Banks of Bangladesh 6 2.2 Significance of Specialized Banks 28 Chapter 3 3.1 Performance Evaluation of Specialized Banks in Bangladesh 29 3.2 Recommendation 32 Chapter 4 4.1 Conclusion 33 4.2 Reference 34 4.3 Appendix 36 Chapter 1 1.1 Introduction: Banks are very old form of financial institution that channel excess funds from surplus unit to deficit

    Words: 9663 - Pages: 39

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    Performance Evaluation of the Banking Sector of Bangladesh

    A Thesis On Performance Evaluation of the Banking Sector in Bangladesh: A Comparative Analysis Supervised by: Mr. Protap Kumar Ghosh Assistant Professor Business Administration Discipline Khulna University Submitted by: Golam Moktadir Student ID: EMBA-100312 Business Administration Discipline Khulna University BUSINESS ADMINISTRATION DISCIPLINE KHULNA UNIVERSITY KHULNA MAY, 2013 TO Mr. Protap Kumar Ghosh Assistant Professor Business Administration Discipline Khulna University Subject: Submission

    Words: 13604 - Pages: 55

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    Customer Satisfaction in Commercial Bank

    Chartered Bank) Overall Customer Satisfaction (A case study on Standard Chartered Bank) An Internship Report BY Md. Saifur Rahman Registration No. 00545 Examination Roll No. 10 Session: 2003-2004 Faculty of BAM Bachelor of Business Administration (BBA) Major In Finance FACULTY OF BUSINESS ADMINISTRATION & MANAGEMENT PATUAKHALI SCIENCE AND TECHNOLOGY UNIVERSITY DUMKI ,PATUAKHALI AUGUST 2009 Overall Customer Satisfaction (A case study on Standard Chartered Bank) An Internship

    Words: 1548 - Pages: 7

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    Commercial Banks

    Commercial Banks A commercial bank is a type of financial intermediary and a type of bank. It raises funds by collecting deposits from businesses and consumers via checkable deposits, savings deposits, and time deposits. It makes loans to businesses and consumers. It also buys corporate bonds and government bonds. Its primary liabilities are deposits and primary assets are loans and bonds. For Eg: - Arab-islamic Bank, Amman-Cairo Bank etc… .Commercial banks work with short term funds. Their

    Words: 1936 - Pages: 8

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    “Loan Classification, Approval & Allocation: a Study on Commercial Banks of Bangladesh”

    In general sense we mean “Bank” as a financial institution that deals with money. But when we use the term bank it generally means ‘commercial bank’ that collects the Deposit from surplus unit of the society and then lends the deposits to the deficit units of the society. From very first emergence and inception of modern civilization, Bank plays a pivotal role in case of overall financial and socioeconomic development of any modern country. The basic functions of bank are deposit extraction and

    Words: 18618 - Pages: 75

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    Performance Evaluation of Commercial Bank of Bd

    On Performance Evaluation of Commercial Banks in Bangladesh Submitted To Ellina Mahbuba Shahid Lecturer Department of Business Administration Stamford University, Bangladesh Submitted By Helal Uddin ID # BBA 03110957 Batch # 31 (J) Department of BBA Major in Accounting Date of Submission: August 31, 2010 Letter of Transmittal Date: August 31, 2010 To, Ellina Mahbuba Shahid, Lecturer, Department of Business Administration, Stamford University, Bangladesh,

    Words: 11585 - Pages: 47

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    Commercial Bank

    Commercial bank: Commercial bank mostly deals with deposits and loans from corporations or large businesses. Famous Commercial Banks of Pakistan are Muslim Commercial Bank(MCB),United Bank,Habib Bank. Functions of Commercial Banks: The functions of a commercial banks are divided into two categories: - Primary functions - Secondary functions including agency functions. - Primary functions: The primary functions of a commercial bank include: - accepting deposits; and - granting loans

    Words: 648 - Pages: 3

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    Ucbl Performance Evaluation

    industrialization, foreign trade almost is dependent on banks. But now a day the Banking sector of Bangladesh is suffering the disease of default culture which is consequence or result of bad performance of most of the banks in Bangladesh. UCBL is playing an important role towards the growth and economic development of Bangladesh. This study is an attempt to produce a constructive report performance of UCBL with special reference to sources of bank annual report of 2007, 2008, 2009, 2010 &2011 and other

    Words: 3447 - Pages: 14

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    Role of Commercial Bank in Development of Bangladesh

    and customers can contact directly.No Evil Effects due to Strikes or Closure: For strike or closure in unit bank, overall trade and industry and banking system do not get affected much.No Monopolistic Practices: No chance for monopolistic practices.No Risk of fraud: Employees are not likely to commit fraud due to closer control of management.Closure of Inefficient Banks: Inefficient banks will be closed automatically if they fail to satisfy their customers.Local Development: Specialized knowledge

    Words: 3979 - Pages: 16

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    Private Commercial Bank in Bangladesh

    default problems. The persistent default problems, the rapid increase in the level of outstanding loans, inefficient management, corruption among the bank officials and employees and the deterioration of customer services in the NCBs led the GOB to allow operations of private commercial banks in 1983. There has been mushroom growth of PCBs in Bangladesh during 1990s and there are now 30 PCBs, some of which are owned by the loan defaulters of the IDFIs and NCBs. The PCBs provide, apart from deposit taking

    Words: 360 - Pages: 2

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    The Assessment of Performance Evaluation of Cable Industry in Bangladesh

    Introduction: Performance measurement of a company has been the subject matter of discussion to the planners, administrators, managers, economists and academicians since long. There is a need for comprehensive consideration company so that their performance can be objectively evaluated. The major indicators may be – I. Liquidity Ratio II. Profitability Ratio III. Solvency Ratio IV. Efficiency / Activity Ratio V. Common-size

    Words: 6960 - Pages: 28

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    Performance Evaluation

    Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Performance Evaluation of Prime Bank Limited in Terms of Capital Adequacy By Md. Abdullah Al Mamun Pabna University of Science and Technology, Bangladesh Abstract - The study aims at evaluating performance of prime bank. Data of the bank is analyzed using capital adequacy ratio, debt equity ratio and advance to asset ratio for the period 2008 to 2012. The study finds, though high debt equity ratio bank maintains capital above regulatory requirement

    Words: 2430 - Pages: 10

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    Commercial Banks

      Chapter 2 Commercial banks 1.You are travelling to work by train when a student seated next to you notices that  you work for a bank. She asks you what a bank is, why we have banks and what they do? In your own words, respond to her questions. A bank is essentially a financial institution that acts as a payment agent for customers by providing a wide range of financial services including the acquisition and provision of funds. They are the largest group of financial institutions within

    Words: 481 - Pages: 2

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    Credit Management and Performance Evaluation of National Bank Limited”

    “Credit Management and performance evaluation of National Bank Limited” Chapter – 01 Introduction OF THE REPORT 1.1 Introduction National bank limited (NBL) is a full service scheduled commercial bank. It has both local and International Institutional Shareholder. The bank is primarily driven with a view of creating opportunities and pursuing market niches not traditionally meet by conventional banks. National Bank has been motivated to provide “best-in-the-class” services to

    Words: 13236 - Pages: 53

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    Commercial Banks

    Some of the major important role of commercial banks in a developing country are as follows: Besides performing the usual commercial banking functions, banks in developing countries play an effective role in their economic development. The majority of people in such countries are poor, unemployed and engaged in traditional agriculture. Image Courtesy : worldpropertychannel.com/news-assets/Commercial-Lending-bank.jpg There is acute shortage of capital. People lack initiative and enterprise. Means

    Words: 763 - Pages: 4

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    Commercial Banks

    Commercial Banks A commercial bank is a type of financial intermediary and a type of bank. It raises funds by collecting deposits from businesses and consumers via checkable deposits, savings deposits, and time deposits. It makes loans to businesses and consumers. It also buys corporate bonds and government bonds. Its primary liabilities are deposits and primary assets are loans and bonds. For Eg: - Bank of Baroda, Canara Bank, Dena Bank etc.Commercial banks work with short term funds. Their

    Words: 1931 - Pages: 8

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    Term Paper on Performance Evaluation

    International Islamic University Chittagong Department of Business Admistration Faculty of Business Studies Date: CERTIFICATION OF ACCEPTENCE This Report entitled "Performance evaluation on the basis of financial statements a study on NCC Bank” A Internship Report prepared and submitted by Humayra Tasnim, Metric No B101284 has been accepted for the partial fulfilment of the requirement of Bachelor's Degree in Business Administration. This entire work is based on field work and office work

    Words: 2201 - Pages: 9

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    Bank Performance

    Introduction A Bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities, either directly or through capital markets. A bank connects customers that have capital deficits to customers with capital surpluses. There are different types of bank in Bangladesh. Like- * Central Bank * Commercial Bank * Industrial Bank * Co-Operative Bank * Savings Bank etc Generally when we use the term “Bank” that time

    Words: 3209 - Pages: 13

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    Performance Evaluation

    Chapter One INTRODUCTION 1.1 Introductory Background of the issues on the Topic: Analyzing Performance Evaluations involves evaluating three characteristics: a Bank’s liquidity, profitability and efficiency. A short-term creditor, such as a bank, is primarily interested in liquidity---the ability of the borrower to pay obligations when they come due. The liquidity of the borrower is extremely important in evaluating the safety of a loan. A long-term creditor, such as a bondholder, looks to

    Words: 5680 - Pages: 23

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    Commercial Banks

      Chapter 2 Commercial banks 1.You are travelling to work by train when a student seated next to you notices that  you work for a bank. She asks you what a bank is, why we have banks and what they do? In your own words, respond to her questions. A bank is essentially a financial institution that acts as a payment agent for customers by providing a wide range of financial services including the acquisition and provision of funds. They are the largest group of financial institutions within

    Words: 481 - Pages: 2

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    Performance Evaluation of Exim Bank

    Association of Bangladesh (UNYSAB) * Independent contractor at Upwork.com, Freelance.com and Fiverr.com * Debater of debating club both in Bengali and English. * Sports include football &cricket, Badminton * Composing song, Traveling, Reading, Swimming * Team worker, highly analytical, creative, imaginative and productive * Involvement with voluntary and Blood donation organization “TARUNNO” in university.(www.facebook.com/tarunno.org) * Cadet of Bangladesh National Cadet

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    Depository Institutions: Commercial Banking Industry of Bangladesh

    A REPORT ON DEPOSITORY INSTITUTIONS: COMMERCIAL BANKING INDUSTRY OF BANGLADESH Date of submission: 24th August 2015 Submitted to Farzana Lalarukh Associate Professor Department of Finance University of Dhaka Submitted by SL Name BBA ID Remarks 1 Sifat sadia 17-003 2 Barna Paul 17-047 3 Maghla Hossain 17-061 4 Saima Sultana 17-069 5 Nawsina Arif 17-085 Department of Finance University of Dhaka Date of Submission: 24th August, 2015

    Words: 9131 - Pages: 37

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    Performance Evaluation and Ratio Analysis of Pharmaceutical Company in Bangladesh

    Performance evaluation and ratio analysis of Pharmaceutical Company in Bangladesh Faruk Hossan Md Ahsan Habib Supervisor: José Ferraz Nunes Examiner: Bengt Kjellén Master‟s thesis in international Business 15 ECTS Department of Economic and Informatics University West Spring term 2010 0 ABSTRACT The thesis applies performance evaluation of pharmaceutical company in Bangladesh. It means evaluate how well the company performs. The main aim is achieved through ratio analysis of two

    Words: 12881 - Pages: 52

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    A Study on Pre & Post Performance Evaluation of Merger and Acquisition of Selected Indian Banks.

    400 MERGERS A N D ACQUISITIONS IN THE INDIAN BANKING SECTOR: A STUDY OF SELECTED BANKS Komal Gupta* Abstract: In the present era of global economy, Mergers most widely used business strategy restructuring greater market economies share, long term of corporate profitability, entering of scale etc. The present paper evaluates on the financial is conducted performance and Acquisitions have become the and strengthening new markets, capitalising

    Words: 5897 - Pages: 24

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    Green Banking Practices of Commercial Banks in Bangladesh

    1.1 Introduction: A bank is a financial institution, where people secure their money and use this institution as a source of possible finance. Banking in the form in which it exists nowadays is comparatively of recent origin. Before the advent of modern banking, direct finance, where the owner of capital deals directly with the user of capital, was the customary mode of transference of funds from savers to investors. Now, banks are engaged in various functions i.e., receiving

    Words: 17335 - Pages: 70

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    Trust Bank Bangladesh Limited

    such as banks, have a positive role in financing and investment which is a multidimensional process involving the complexity of many interrelated and interdependent factors of diversified nature. It is difficult to assess the contribution of each factor independently. The key to successful banking lays in the ability of balance many activities simultaneously. The bank must maintain a healthy growth rate, while at the same time it must take action to minimize the risks it faces. The bank must also

    Words: 4013 - Pages: 17

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    Commercial Banks

    RESEARCH PROJECT CHALLENGES FACING THE PERFORMANCE OF COMMERCIAL BANKS IN KENYA A CASE STUDY OF CO-OPERATIVE BANK OF KENYA 1.0 INRODUCTION 2.1 Background of the Study Commercial banks are institutions which accepts deposits, makes business loans, and offers related services. Commercial banks also allow for a variety of deposit accounts, such as checking, savings, and time deposit. These institutions are run to make a profit and owned by a group of individuals, yet some may be members

    Words: 940 - Pages: 4

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    Comparison of Performance of Fve Banks of Bangladesh

    feature of bank is to conduct banking business with deposits and loan. The systems, vision and strategies differ in various types of banks. On the basis of these measures the overall banking system is classified in different sectors throughout the world. In our country, there are basically two types of banking system-commercial banking system and specialized banking system. Commercial sectors can be classified under four categorized -Nationalized Commercial Banks, Local Commercial Banks, and Foreign

    Words: 12353 - Pages: 50

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    A Comprehensive Analysis of the Performance and Customer Satisfaction of Commercial Bank of Ceylon Limited

    Introduction Commercial Bank of Ceylon Limited commenced its operation in Bangladesh by acquiring the Bangladesh operations of Credit Agricole Indosuez (CAI) in 2003. The high performance of Commercial Bank of Ceylon Limited is a reflection of the qualities and attributes that has been accepted by people advocating good management practices in the corporate sector. The event marked the first ever acquisition of multinational bank by a Sri Lankan bank and is a direct consequence of Commercial Bank of Ceylon

    Words: 7612 - Pages: 31

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    Private Commercial Banks of Bd

    Financial Performance Evaluation of Some Selected Jordanian Commercial Banks Ahmed Arif Almazari Department of Administrative Sciences- Finance Section, King Saud University E-mail: aalmazari@ksu.edu.sa; ahmadarif26@hotmail.com Abstract This study attempted basically to measure the financial performance of some selected Jordanian commercial banks for the period 2005-2009. It is evaluatory in nature, drawing sources of information from secondary data. The financial performance of banks is studied

    Words: 8322 - Pages: 34

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    Importance of Marketing and Promotion for Commercial Banks in Bangladesh

    BUS511 Final Project Importance of Marketing and Promotion for Commercial Banks in Bangladesh Prepared for: Dr. M Mosleh Uddin Faculty Member School of Business North South University Acknowledgements: This report has been written as a partial requirement for the MBA Program at North South University in the Summer of 2011. We would like to thank our instructor Dr. M Mosleh Uddin for his help and guidance during the process of writing

    Words: 9200 - Pages: 37

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    A Comparative Analysis of Performance Evaluation, Liquidity Gap Analysis and Other Issues of Dutch –Bangla Bank Ltd. and Premier Bank Ltd.

    indicator of managerial efficiency, it indicates how capable the management of bank has been converting the institution’s assets into net earnings. In this example, the DBBL earned in year 2010 is 1.989693165 and in 2009 is 1.39102595.The Premier Bank in year 2010 is 2.632 and 2009 is 2.2988, which means the 2010 is than the 2009 by using tk. 100 of assets. Here we see that Premier Bank is higher on ROA, SO Premier bank is better than DBBL. Return on Equity (ROE):

    Words: 4896 - Pages: 20

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    Performance Evaluation

    Performance evaluation methods in commercial banks and associated risks for managing assets and liabilities 97 Performance evaluation methods in commercial banks and associated risks for managing assets and liabilities University Reader PhD. Claudiu CICEA, Academy of Economic Studies Bucharest, Romania email : claudiu.cicea@man.ase.ro University Professor PhD. Daniela HINCU, Academy of Economic Studies Bucharest, Romania email : daniela.hincu@man.ase.ro Abstract Commercial banks represent

    Words: 3780 - Pages: 16

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    Hr Practice of Brac Bank Bangladesh

    alternative especially for BBA student. We worked as an Intern in The BRAC Bank Ltd, HR Division. After doing the study, we have to make a Report. The report covers “HR practice of BRAC Bank Limited”. This report gives a narrative overview of the overall HR practice of BRAC Bank Limited. This report explains the nature and objective of the Human Resource Division as well as its functioning. As a fully commercial bank, The BRAC Bank Limited is being managed by a highly professional and dedicated team with

    Words: 10254 - Pages: 42

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    Commercial Banks

    COMMERCIAL BANKS Commercial banks are important financial intermediaries serving the general public in any society. In most cases, commercial banks hold more assets than any other financial institution, in some cases, even more than Central Banks. Apart from their many functions, commercial banks facilitate growth and development. They lend in many areas or sectors of the economy. Viewed from the real sector, they contribute to investments, employment creation, and by extension the process of

    Words: 1842 - Pages: 8

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    Corporate Governance of Commercial Banks in Bangladesh

    Corporate Governance of Commercial Banks in Bangladesh Introduction: The need for corporate governance arises from the potential conflicts of interest among stakeholders in the corporate structure. These conflicts of interest often arise from two main reasons. First, different stakeholders have different goals and preferences. Second, the stakeholders have imperfect information as to each others actions, knowledge, and preferences. Corporate governance (CG) is an important effort to ensure

    Words: 1728 - Pages: 7

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    Satisfaction in Commercial Banks

    American Journal of Scientific Research ISSN 1450-223X Issue 27(2011), pp. 68-83 © EuroJournals Publishing, Inc. 2011 http://www.eurojournals.com/ajsr.htm Banking Service Quality Provided by Commercial Banks and Customer Satisfaction Sulieman Ibraheem Shelash Al-Hawary Associate professor of Business Management, Department of Business Administration College of Financial and Business Administration Al al-Bayt University, Jordan Rashid M. Alhamali Associate professor of Industrial Management, Department

    Words: 9478 - Pages: 38

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